Complete Enterprise Feature Matrix & Workflows
Every layer of your ISP business — from MikroTik API automation and bKash 1-second reconnects to FTTH optical splitter mapping and double-entry general ledger.
1. Executive Central Dashboard
18 App quick-access tiles, live active broadband/cable counters, monthly collections, and upstream telemetry.
2. MikroTik RouterOS API Engine
Direct native API sync: PPPoE secrets, active sessions, simple queues, live traffic graphs, and instant cut/unblock.
3. MikroTik to System User Sync & Live Transfer
1-Click live scan and transfer of existing PPPoE secrets, static IP bindings, and simple queues directly from MikroTik into ISP Boss ERP.
3. Automated Invoicing & Thermal Receipts
Automated 1st of month invoice engine, thermal receipt printing, discount rules, and itemized charges.
4. bKash 1-Sec Auto Reconnection
Sub-second automated reconnect via bKash Checkout, Nagad, Rocket, and SSLCommerz webhooks.
5. Date Extensions & Grace Periods
Flexible billing extensions, "Today's Extensions" management, temporary unblock, and audit logs.
6. Trouble Ticket & Helpdesk
Trouble ticket creation, technician dispatch, priority states, resolution notes, and SMS notifications.
7. Branch User Request & Admin Approval Workflow
Branch staff submit requests to create, edit, or upgrade customers; Central NOC / Super Admin approves before live MikroTik provisioning.
8. Network Topology & Infrastructure Graph View
Interactive visual node graph mapping Core Routers, POPs, OLT PON ports, Distribution Switches, Splitters, TJ Boxes, and End-User ONUs.
7. Field Task Kanban Board
Kanban work order board for fiber repairs, POP upgrades, and line installations with file attachments.
8. Optical Hardware & Inventory ERP
Hardware tracking: ONUs, fiber spools, SFPs, splitters, branch requisitions, tech allocation, and POs.
9. Cable TV (Dish Sub-System)
Dual-service ISP + Dish management: Set-Top Box (STB) & Smart Card tracking, multi-TV setups, door sheets.
10. Double-Entry Accounting ERP
Chart of Accounts (COA), Journal Vouchers, General Ledger, Cash/Bank reconciliation, Fixed Assets.
11. HR & Employee Payroll ERP
Employee directory, designations, shift rosters, daily attendance, advance loans, and monthly salary sheets.
12. Bandwidth Reseller Platform (B2B)
Wholesale B2B ISP-to-ISP reseller management, traffic allocations (BDIX, Cache), and dedicated ledgers.
13. Upstream Bandwidth Procurement
Track bulk bandwidth bought from upstream IIG/NTTN suppliers, vendor invoices, and gross profit analysis.
14. Network Telemetry & SLA Engine
Live router health (CPU/RAM), 30-minute traffic snapshots, automated outage alerts, and 99.95% SLA logs.
15. SMS Notices & Delivery Queue
Targeted customer notifications, billing reminders, queue retries, and local BD SMS gateways.
16. Customer Self-Care Portal
Dedicated customer portal: online bill payment, real-time complaint submission, and usage statistics.
17. Zone & POP Layout Architecture
Hierarchical mapping of POPs, distribution boxes, splitters, and zones for rapid fault localization.
18. Multi-Transmission Mediums
Comprehensive support for FTTH Fiber, CAT6 LAN cables, Wireless Point-to-Point, and EPON/GPON OLTs.
19. Bandwidth Packages & Tariff Catalog
Define speed tiers, night boost limits, and direct synchronization with MikroTik Simple Queues & PPP profiles.
20. Multi-Branch Isolation Architecture
Multi-branch isolation with centralized headquarters administration and segregated branch data.
21. Granular Role-Based Access Control
Role-Based Access Control (RBAC) matrix protecting delicate router settings and financial ledgers.
22. Compliance & System Audit Logs
Immutable security audit logs capturing every action with IP address, user agent, and payload changes.
27. Internal Staff Chat & Team Group Messaging System
Built-in real-time team chat for NOC engineers, branch managers, billing agents, line technicians, and support staff with group channels.
24. Public Events & Maintenance Notices
Publish official maintenance alerts, office holiday schedules, and notices to customer self-care portals.
25. Export & Thermal POS Engine
1-Click data exports to CSV, Microsoft Excel, thermal PDF receipts, and print-ready financial ledgers.
26. MikroTik Hotspot & Prepaid Voucher Engine
Automated hotspot user provisioning, bulk PIN voucher generator, customizable captive portals, rate-limiting, and timed quota packages.
Ready to Deploy All 25+ Modules for Your ISP?
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