Complete Enterprise Feature Matrix & Workflows
Every layer of your ISP business — from MikroTik API automation and bKash 1-second reconnects to FTTH optical splitter mapping and double-entry general ledger.
1. Executive Central Dashboard
18 App quick-access tiles, live active broadband/cable counters, monthly collections, and upstream telemetry.
2. MikroTik RouterOS API Engine
Direct native API sync: PPPoE secrets, active sessions, simple queues, live traffic graphs, and instant cut/unblock.
3. Automated Invoicing & Thermal Receipts
Automated 1st of month invoice engine, thermal receipt printing, discount rules, and itemized charges.
4. bKash 1-Sec Auto Reconnection
Sub-second automated reconnect via bKash Checkout, Nagad, Rocket, and SSLCommerz webhooks.
5. Date Extensions & Grace Periods
Flexible billing extensions, "Today's Extensions" management, temporary unblock, and audit logs.
6. Trouble Ticket & Helpdesk
Trouble ticket creation, technician dispatch, priority states, resolution notes, and SMS notifications.
7. Field Task Kanban Board
Kanban work order board for fiber repairs, POP upgrades, and line installations with file attachments.
8. Optical Hardware & Inventory ERP
Hardware tracking: ONUs, fiber spools, SFPs, splitters, branch requisitions, tech allocation, and POs.
9. Cable TV (Dish Sub-System)
Dual-service ISP + Dish management: Set-Top Box (STB) & Smart Card tracking, multi-TV setups, door sheets.
10. Double-Entry Accounting ERP
Chart of Accounts (COA), Journal Vouchers, General Ledger, Cash/Bank reconciliation, Fixed Assets.
11. HR & Employee Payroll ERP
Employee directory, designations, shift rosters, daily attendance, advance loans, and monthly salary sheets.
12. Bandwidth Reseller Platform (B2B)
Wholesale B2B ISP-to-ISP reseller management, traffic allocations (BDIX, Cache), and dedicated ledgers.
13. Upstream Bandwidth Procurement
Track bulk bandwidth bought from upstream IIG/NTTN suppliers, vendor invoices, and gross profit analysis.
14. Network Telemetry & SLA Engine
Live router health (CPU/RAM), 30-minute traffic snapshots, automated outage alerts, and 99.95% SLA logs.
15. SMS Notices & Delivery Queue
Targeted customer notifications, billing reminders, queue retries, and local BD SMS gateways.
16. Customer Self-Care Portal
Dedicated customer portal: online bill payment, real-time complaint submission, and usage statistics.
17. Zone & POP Layout Architecture
Hierarchical mapping of POPs, distribution boxes, splitters, and zones for rapid fault localization.
18. Multi-Transmission Mediums
Comprehensive support for FTTH Fiber, CAT6 LAN cables, Wireless Point-to-Point, and EPON/GPON OLTs.
19. Bandwidth Packages & Tariff Catalog
Define speed tiers, night boost limits, and direct synchronization with MikroTik Simple Queues & PPP profiles.
20. Multi-Branch Isolation Architecture
Multi-branch isolation with centralized headquarters administration and segregated branch data.
21. Granular Role-Based Access Control
Role-Based Access Control (RBAC) matrix protecting delicate router settings and financial ledgers.
22. Compliance & System Audit Logs
Immutable security audit logs capturing every action with IP address, user agent, and payload changes.
23. Staff & NOC Internal Collaboration
Real-time internal chat for NOC engineers, customer care reps, and management to resolve issues faster.
24. Public Events & Maintenance Notices
Publish official maintenance alerts, office holiday schedules, and notices to customer self-care portals.
25. Export & Thermal POS Engine
1-Click data exports to CSV, Microsoft Excel, thermal PDF receipts, and print-ready financial ledgers.
Ready to Deploy All 25+ Modules for Your ISP?
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